Prior to stepping into the SportClips in Northboro, MA, I had driven by one of their salons on Rt. 9 in Framingham. The way it was once described to me…
Articles by Mike Rana
While there are many elements that factor into a solid website, these five stand out to me.
Many people think that a profile disclaimer will render you immune from termination, but people should treat their accounts like their wallet or cellphone.
Negative feedback is something no brand likes, but it is inevitable. While all brands should have a policy in place for moderating social channels, there are some fundamental principles that should be observed.
Reader’s Note: Since I am discussing the benefits of an accessible website, I will inform you up front that I don’t know whether the websites I run (this one, Right…
When requesting a connection on LinkedIn, prospects should make sure they’re personalizing those requests. LinkedIn is about business and professional connections where one person is seeking something else, versus “I want to be friends.”
Avatars are typically the first point of contact we have with people virtually before we meet them personally.
Whether we want to accept it or not, biometrics are the future in how we secure our devices, and will be part of the process by which we conduct secure transactions.
While mail-in-rebates are a great way to reward your customers who purchase a product, in the technology age, companies should transition away from mailers, and move to the tech world.
Twitter’s announcement to exempt handles from the character limit and phase out the egg in favor of a silhouette had the network in a tailspin.